Tag Archives: tips and tricks

23 Reasons Your Website Sucks

Not to be harsh, but the reality is that plenty of businesses out there are running websites that do a serious disservice to their brand images.  Whether it’s because their designs haven’t been updated in the past decade or that their sites don’t render properly in a mobile environment, it’s important to be aware of the pitfalls that affect both beginning and more experienced website owners Continue reading

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Snappy’s ProTips, pt. II

The “Snappy’s ProTips” blog post series is an on-going effort to raise awareness regarding some of the most common support requests that we receive via ticket.  By and large, all issues covered in this series can be resolved quickly and easily by utilizing information contained within the HostGator KnowledgeBase .  As such, these issues can be addressed and resolved inrealtime, without necessarily needing to wait for a ticket response from a System Administrator.  The issues covered in this blog post series account for hundreds of support tickets each week. Continue reading

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Improve Your Website’s Effectiveness with Split Testing

As a webmaster, you know that it isn’t enough for your website to be “pretty” – it needs to be effective as well.  Whether you’ve set up your site to sell products, collect leads or simply promote a certain viewpoint, your primary focus as a website owner must be to make sure that your site performs its designated function as efficiently as possible. Continue reading

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Snappy’s ProTips, pt. I

We’ve been doing some audits and running some numbers on our ticket queues lately.  What we’ve found is that there are a lot of recurring issues that are actually very basic in nature, but that our Customers either aren’t able to find the answers to themselves or they don’t realize that the answers are actually just a quick KnowledgeBase search away. So, we’re introducing our “Snappy’s ProTips” blog series.  The issues we will be discussing herein account for literally hundreds of support requests each week.  Our hope is that, via this series, we can raise awareness as to the resolution of common issues and facilitate not only a higher level of learning for our Customers, but also a faster response time on more involved issues by clearing out some of these more basic requests. We’re always happy to assist with anything, however it stands to reason that for these more basic issues that you’d just assume not have to wait for a response via ticket from us when you can truly (and much more efficiently) handle it yourself in real time. Continue reading

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WHOIS Privacy

What is WHOIS?  WHOIS, in a literal sense, is a protocol used to query databases that store registration information relative to Internet resources.  Sounds complicated, but for our purposes at this time, WHOIS is simply a means of finding out who owns a given domain name.  There are countless websites that allow you to run a WHOIS search; any domain registrar, for starters.  You can essentially choose at random from a quick Google search for WHOIS. When you do perform a WHOIS search on a domain, you find all sorts of information about the registrant of the given domain.  In a nutshell, you’ll see all of the publicly available information relative to the given domain.  Here’s the truncated results from a WHOIS search for HostGator.com, which is a perfect example: We see when the domain was created and when the current registration period expires.  We also see the nameservers to which the domain is pointed.  The most important piece though is the name, address and phone number of the registrant.  The information shown here for HostGator.com is essentially all publicly available information already, so it’s really a no harm and no foul situation Continue reading

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