Tag Archives: features

Memoirs of a Gator, part II

Please see Part I, right here .  As our story continues, I am now on the chat floor speaking primarily on the phone with Customers, though also taking random chats as well between calls.  Starting to get into the swing of things, but still not completely at ease.  I’ve managed to not break anything or anger anyone, so I figure I’m doing well enough. Many of our Customers are familiar with the feedback@hostgator.com email address, which is directly read by Management and is intended for use any time anyone has any complaints or praise about anything at all related to their HostGator account or the related support they’ve received.  Thus far, I have assisted a few Customers who took the time to email in to let my Supervisor know about the quality of my work.  It’s always nice to have nice things said about you by strangers. Continue reading

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A HostGator Holiday 2012

As the year comes to a close, not only should we all reflect upon the successes and any failures of the year in order to grow from the lessons contained in each, we should also set aside some time to simply celebrate.  Celebration has manifested in multiple forms here at HostGator this year, and we’ve had a lot to celebrate.  It had been a truly great year, full of very positive change and we’re all looking forward to what the new year will bring. We had our annual holiday party recently, but before we get into those pictures I wanted to share with you the tree that was set up in one of our Houston buildings last week: This tree clearly has some atypical decorations.  I mean, that is a jack-o-lantern in there, right?  Let’s start at the top and work our way down: Every tree needs a topper; some sort of symbol or designation that sets the tone for the season and for the tree itself.  Apparently for a HostGator tree, that symbol is Darth Malgus, of “Star Wars: The Old Republic” fame.  It’s starting to look like this tree was decorated by, well, nerds.  There’s the aforementioned jack-o-lantern again.  Also, we see an Ethernet cable and a network switch; further supporting this nerd theory.  And is that a telephone receiver?  Let’s take a further look: Yes, that is indeed a telephone receiver.  We also now see a couple of HostGator lanyards.  No tree would be complete without Snappy, but is that also a more realistic gator there on the left?  Yes, it does appear so.  Below, we’ll find a rubik’s cube and a keyboard: And what nerdy what tree would be complete without a couple of O’Reilly books underneath; always give the gift of learning: Now that you’ve seen this amazing tree, we’ll move right along to the company party.  The Houston party was held at Dave & Busters, a Texas-based restaurant and entertainment complex Continue reading

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Happy 10th Birthday, Snappy!

HostGator.com was registered on October 22th, 2002; Ten years ago today.  A lot has happened in that time, but we have remained true to the initial vision for the company throughout. It is with great pride and a strong sense of achievement that we acknowledge this anniversary Continue reading

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Memoirs of a Gator, part I

Please gather ’round as I tell a tale to rival the greatest tales ever told!  Think of it as Lord of the Rings and Lord of the Flies mixed with Don Quixote with a hint of Robinson Crusoe and a splash of Gulliver’s Travels .  Pretty much exactly like that, anyway.  More or less. Our story begins, not unlike The Canterbury Tales, with a job interview in early February of 2010.  Was that The Canterbury Tales with the job interview thing?  I forget.  At any rate, I have a discussion about websites I had previously built, the related technologies, and how I might handle different interactions with different types of Customers… things of that nature.  I pass the interview and am informed that I would begin training the following Monday. Continue reading

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What makes VPS more demanding?

Advancements in virtualization technologies brought a new and innovative method of web hosting called Virtual Private Hosting, using VPSs or virtual private servers which are actually semi-dedicated servers. A VPS is the virtual partition of a physical server, and works as a separate machine, providing the adequate amount of resources needed to host a website. VPSs provide almost all the features of dedicated servers Continue reading

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