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Should You Create An Ebook Series For Your Business?

The post Should You Create An Ebook Series For Your Business? appeared first on HostGator Web Hosting Blog | Gator Crossing . Your business helps people. Through products, service, and ambitious goals for improvement and development, your organization works hard to make a difference for your customers. So why does your influence have to end there? Publishing educational materials and periodicals about your customers’ lives, industry trends, and general useful information can deliver value in dynamic and engaging ways. Truly, avenues for customer engagement are changing every day and putting value in the palms of their hands is a strong way to leave a lasting impression and build a constructive relationship. One such avenue being explored is the ebook. With the growing ubiquity of tablet devices, it’s no wonder why tech-savvy firms are giving the format a try. In the fourth quarter of 2010, Apple reported their highest earnings ever after the release of the iPad, which took off like a shot, crossing the million-device threshold twice as fast as the popular iPhone. And if customers aren’t holding iPad’s in their hands, then they probably just favor the Kindle. After selling 3 million devices by December 2010 , Morgan Stanley estimates the device will result in $4.5 billion in sales in 2013 . What does this market penetration mean for your business? A ready channel of useful information and communication between you and your customers.   Understanding eBooks Sounds like a pretty solid venture right? Well, before we hit the keyboards, let’s understand what an ebook is and how it differs from its “analog” counterpart. For starters, let’s consider some misconceptions about books. There are three key misconceptions to dispel before you start writing. The first is that a book must be 200 pages. The reason this understanding is flawed comes from the necessity of 200 pages to economically justify printing, publishing, and distributing a conventional book. Since ebooks are distributed without physical material, this conventional length requirement is not applicable. In fact, the second misconception piggybacks off of this: books come from the heart. In fact, many engaging and profoundly important books were written from the heart, but as a business, your goal should be to solve a problem. This is the primary reason that readers look to business blogs and ebooks: to solve a problem in a concise manner. The final myth is that books take a long time to write. Due to the length of the books you will likely be writing, you will actually find that small books are faster and easier to write and edit. In all, many of the concerns associated with conventional books do not apply simply because your audience is looking for something very particular when they download your work. For that reason, brainstorming topics and vetting them is your next goal. Consider what value your company delivers and how it does so. If you are a bakery, perhaps a series of ebooks featuring cooking tips or favorite recipes would be worthwhile. If you are a construction firm, a series on safety could benefit smaller organizations and do-it-yourself-ers. Identify what your company has to offer based on the know-how and products you offer. Next, break that idea down into a series. For the baker, consider a book for cupcakes, a book for breads, and a book for novelty desserts. For the construction company, this may be how to select proper safety equipment, what to look out for when working on a project, and how to make your home or business safer. Next, perform market research to determine whether or not your series has any potential. The shear novelty of the ebook may seem attractive at first, but considering the time and effort required to make one, even a short one, your focus should be on what you will see in return, be that increased sales, reputation, or traffic.   Going to Market Okay, so you’ve got a great idea and your research has shown that it has potential. In addition, you feel strongly that your series will deliver real, recognizable value to our customers in a way that will benefit your organization. Great! The next step is the hardest: polishing your work and getting it into the hands of eager readers. Distributing your ebook can take many forms, some more affordable than others. There are several tools available to enterprising writers and organizations, each providing a distribution or publication solution. Clicktotweet offers a free and easy way to advertise products over Twitter by providing your corporate handle and a link to the product. MailChimp is another affordable tool, free up to 2,000 subscribers and 12,000 emails sent per month. Unlimited email plans can be purchased, starting at $10/month for 0-500 subscribers. During writing and development, you may find the $40 Scrivener handy as an all-in-one workflow, canvas, and publishing tool. For cover art, Digital Book World recommends 99 Designs , a crowd-sourced design site where you can hold contests for art starting at $299. As for sales, a couple of options exist, both with pros and cons. E-Junkie is an ecommerce tool that allows you to distribute the series through your own website. For $5 a month, you can list up to 10 products with up to 50 megabytes of storage on their servers. For $18 dollars, you can keep the data on your own servers and utilize their services for sales.  The advantage? You retain the profit from your sales. Another channel, the Amazon Kindle marketplace, is free up-front and plugs you into a library readily accessed by millions of users. However, the service comes with its own price. While your ebook series will be placed at users’ fingertips, the saturated marketplace, coupled with the fact that Amazon keeps a cut of the sales, may not be worth it. In either instance, the key is to identify what works for your organization. So now that you have the lay of the land, the question has to be asked: should your business create an ebook series? To be frank, that’s for you to decide. However, if you can deliver value to your customers in a real way, within budget, and have the personnel available to create the series, then chances are the option is for you. Just remember that your series is a part of your marketing efforts , and that return is important. Keep it simple, think of it as an extension of your product and brand, and write to solve a problem. When the five-star ratings and new customers come in, you’ll be happy you took the time. Continue reading

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Happy 11th Birthday, Snappy!

The post Happy 11th Birthday, Snappy! appeared first on HostGator Web Hosting Blog | Gator Crossing . Snappy turns 11 today!  Now that Snappy is officially a tween, we’re celebrating by offering domains for just $2.95 per year and all new hosting plans are 50% off!  This offer is good today only, because Snappy will only turn 11 once!  Help us celebrate by using coupon code GATORDAY and pick up that new domain now! Continue reading

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Should You Launch A Website For Your Personal Brand

The post Should You Launch A Website For Your Personal Brand appeared first on HostGator Web Hosting Blog | Gator Crossing . As more and more people continue to use laptops, smartphones, and other mobile devices to stay constantly connected to the web, it’s becoming equally important for businesses to spend time developing a strong presence online in order to effectively connect with potential customers. In this day and age, it’s not uncommon for consumers to spend a good amount of time researching a company on Facebook, Google, Yelp, and other social media before making any final purchasing decisions. Most businesses and brands understand this truth and have taken the time to invest in strategies that can help them strengthen their online presence and brand reputation in order to connect with more prospects and customers. In addition, a growing number of CEOs, business owners, and other professionals have started actively developing their own personal brand online as a way to connect with more prospects and customers. So what is a personal brand?   What Is a Personal Brand? Author and marketing expert Dan Schawbel defines personal branding as: “The process by which individuals and entrepreneurs differentiate themselves and stand out from a crowd by identifying and articulating their unique value proposition, whether professional or personal, and then leveraging it across platforms with a consistent message and image to achieve a specific goal. In this way, individuals can enhance their recognition as experts in their field, establish reputation and credibility, advance their careers, and build self-confidence.”   Who Has a Personal Brand? You might not realize it or want to admit it, but you have a personal brand. We all do. Have you ever Googled yourself or someone else? If the answer is yes, then you already support the idea of personal brands. We all use the Internet as a tool to find out more information about the people we meet and interact with in daily life. As a result, online reputation management is becoming increasingly important for individuals trying to get a job, get a promotion, sell a product, land a new customer, etc. Do you know what information people are finding about you when they Google your name? Will the information they find about you have a positive or negative impact on your sales, business, or career goals? Each day more and more businesses are creating Facebook pages, Twitter accounts, YouTube channels, Yelp profiles, blogs, etc. in order to interact with their target audience and current base of customers. This trend has fundamentally changed the way consumers interact with and learn more about businesses. Online consumers now expect companies online to be transparent, helpful, genuine, and invested in top-notch customer service. Many also expect the same from CEOs, salespeople, and other business professionals. If you’re interested in differentiating from competition and connecting with more prospects online, it might be time to consider implementing some basic personal branding strategies.   Why You Should Purchase YourName.com One simple way you can start strengthening your personal brand online is to purchase a domain name and launch a website and/or blog for yourself. We recommend searching to find out if YourName.com is available. If it is available, purchase the domain and start thinking about what you want people to find when they visit the site. It’s likely that it won’t take long for your new domain to start showing up on the first page of results when people Google your name. What information do you want to present to people when they land on your site? Do you want them to find contact information for you? A short biography or explanation of what you do? Links to your business website or products? A blog that offers helpful industry-related information? These are questions that you should think about when developing your personal brand website.   The Benefits of Having a Personal Brand Website There are a number of benefits associated with having a website for your personal brand. First and foremost, it gives you the ability to actively maintain and strengthen your online reputation. You might not have complete control of what people have said or are saying about you on Facebook, Twitter, or other websites, but you do have complete control when it comes to your own website. You can use your personal brand website to proactively manage the information that exists online about you. Your personal brand website can help you become more transparent, helpful, and genuine. It can show consumers that you’re a real person that they can reach out to if they have questions, concerns, or praise about your products or business. As mentioned above, online consumers expect top-notch customer service. They need to know that you—not just your business—are genuinely interested in helping them. Your personal brand website can also help you establish credibility in your industry. By taking time to write about industry-related topics and trends, share stories about yourself and your business, and offer other free valuable information on your blog, you can start effectively leveraging yourself as an influencer in your industry.   What Should You Include on Your Personal Brand Website? The possibilities are seemingly endless, but we do have a few recommendations to help get you started. Your personal brand website should have a blog. Blogging is a great way to help prospective customers understand who you are, what you do, what you know, how you can help, and why they should care. Your personal brand website should also have links to your personal social accounts. If you’re not comfortable including them just yet, consider at least linking to your business social accounts. Your site should also include a lot of visuals (photo and video). It can also have links to your business website or product pages—but don’t present this in a way that might appear too spammy to visitors. The point of your personal brand website is not to sell products. The point is to help people get to know you better. Finally, your personal brand website should include an About page, or at the very least, a short bio for yourself.   Do you have a website for your personal brand? If so, leave a comment below explaining why you decided to launch it. Continue reading

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5 Ways Your Website Could Be Better

The post 5 Ways Your Website Could Be Better appeared first on HostGator Web Hosting Blog | Gator Crossing . If you’re looking for ideas on how to increase traffic, gain more online customers, and improve your brand reputation online, look no further. We’ve put together a helpful list that outlines ten ways your website could be better. If you’re just not getting what you’ve been hoping to get out of your website, consider the following:   It could be responsive. Responsive websites use flexible and fluid layouts that adapt to almost any screen. According to a recent Forbes article , responsive web design is a “design approach that enables Web designers and developers to build and maintain a single website to serve to all kinds of devices: smartphones, tablets, laptops and more.” As more and more consumers continue to use their smartphones as the primary way they shop, read their news, interact with friends, and document their lives, it’s even more important than ever for businesses to make their websites as mobile-friendly as possible. For many businesses in recent years, the movement toward mobile meant they had to design and launch a completely separate mobile site for their business. Responsive design offers a way for businesses to build one website that consumers can view from a variety of different devices (iPad, laptop, desktop, iPhone) and browsers (Firefox, Chrome, Safari). If you aren’t using a responsive design for your website, consider doing so. With a responsive design, you can feel confident that your consumers are able to visit your website throughout the entire buying process. In the same Forbes artilce, an expert explains how the buying process can work for a business that uses a responsive website: “With a responsive website, businesses can be in front of consumers at every step of their online journey. People who search for a business’ site, begin reading content and viewing videos from their desktop computers at work, and then look for the same business on their smartphones during lunch are able to continue their research into products and services uninterrupted.”   It could be more social. If you haven’t already, you need to integrate social media into your website. At the very least this means adding links and buttons that direct visitors to the social media sites your business has an active presence on (Facebook, Twitter, Google+, Instagram, Pinterest, etc). If you really want to impress your customers and prospective clients however, spend time making your site more social across the board. To get started, embed your Facebook and Twitter feeds onto your homepage or blog sidebar. Next, add social share buttons to your pages and blog posts. You can do this easily by using the service AddThis provides. Finally, add the ability for visitors to comment or log into your website using their Facebook account.   It could include more visuals. According to HubSpot , 40% of people will respond better to visual information than plain text. If the only visuals you’re using on your website are stock photos and clipart, it’s time for an upgrade. It shouldn’t be too hard to recognize that consumers prefer visual content. Sites like Facebook and Twitter have invested heavily in the last few years into making updates to their sites that have made for a much more visual experience for users. Your website should include original photos and videos that help your customers understand who you are, what you sell, and why they should buy. Your visuals should also help educate your prospective customers and leverage you as an influencer—someone who can help solve their problems.  To start adding more visual content to your site, experiment with a few of the tools listed here .   It could include enticing Call-To-Actions. If the high traffic to your website isn’t converting into sales, it might be because your site lacks effective call-to-actions (CTAs). According to Hubspot, “CTAs are what motivate and direct your visitors to take a desired action. They bridge the gap between anonymous website visitors and marketable leads.” CTAs are what help move your prospects down your sales funnel. With them, you can transform passive website visitors into loyal customers. To start creating and using effective call-to-actions, follow the tips we outlined in this blog post .   It could feature testimonials or case studies from clients and partners. As competition online continues to intensify, you need to be going out of your way to prove to consumers that they should be interacting with your business and purchasing your products or services. One way to do this is by highlighting real and true success stories from your clients and partners. Consumers online will appreciate how passionate you are about your products and services, but they’ll give more weight to genuine statements from other people who have benefited from working with you. If you currently are not featuring any testimonials (text or video) or case studies on your website, make a goal of collecting and publishing at least three on your website before the end of the calendar year. Reach out to your most loyal customers and ask them if they would be willing to participate.   Your website should be more than just a static billboard on the internet. Thanks to the popularity of the internet, it’s never been easier to connect with new prospects. But it takes work. If you truly are interested in increasing traffic, gaining more online customers, and improving your brand reputation online, start working to implement some of the recommendations outlined above. Continue reading

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How To Connect With Online Shoppers This Holiday Season

The post How To Connect With Online Shoppers This Holiday Season appeared first on HostGator Web Hosting Blog | Gator Crossing . It seems like only yesterday that we were kicking off summer. Now the holiday shopping season is almost upon us. If you’re like a lot of online retailers, the holiday season represents a huge source of potential revenue. According to the National Retail Federation, that number is as much as 20-40% for many businesses. If you want to take full advantage of the busiest shopping season of the year (and who doesn’t?), it’s important to know how to connect with your potential customers.   Analytics Power If connecting with your customers on a more personal level is your goal, then your analytics can be a great indicator of how to go about it. You can use your available metrics and demographic information to create a number of approaches. Your creativity really comes in handy. You can geo-target customers and create special offers based on their location, email deals based on popular items among people in the customer’s age range, or create targeted holiday deals based on past purchases. Use your knowledge of your customer base and the power of analytics technology to find ways to personalize your offers.   Optimize for Mobile It’s no secret that mobile web surfing is more popular now than it ever has been. According to the IBM Online Retail Index, consumer online spending in Q2 2013 went up 15 percent since Q2 2012. Mobile shopping accounted for 20% of those sales. In light of this, companies are increasingly turning to mobile apps as a way to market their businesses. IKEA successfully did this last year by creating an app for the iconic IKEA catalog. The app-version of the catalog was interactive and allowed customers to unlock exclusive content by scanning pages. Creating a seasonal app can go a long way in promoting a business during the holidays.   Connecting via Social Media Data has shown that web surfers are more likely to use social media for inspiration rather than a buying portal. In other words, someone is more likely to visit Pinterest to look at shoes before going to the website or store to buy them later. However, this isn’t keeping companies like Express and Gamestop from transforming their Facebook pages into virtual storefronts. Facebook is perhaps the best way to connect with customers during the holiday season both because of their large user base and the ability to share different media. You might also find creative ways to connect with customers on visual-centric websites like Pinterest and Polyvore while they’re searching for inspiration. How you integrate social media into your holiday marketing will depend on what you feel your customers will respond best to. Maybe it’s time to try something new, or perhaps it’s best to stick to a tried and true approach.   Cross-Channel Marketing While online shopping revenue is expected to increase overall this year, the majority of shoppers still plan to visit stores for their holiday shopping. If you have a brick and mortar store, add an online element to your in-store advertising. You can advertise exclusive deals available through your website, or follow Nordstrom’s example. One of their most recent in-store campaigns featured shoes that were the most-pinned on Pinterest . Also, due to the rise of cross-channel marketing, Black Friday and Cyber Monday have pretty much become the bookends to one long shopping period. Data from the National Retail Federation showed that last year, online sales rose 17 percent year-over-year between Thanksgiving and Cyber Monday. You can expect to see something similar this year, making the days following Thanksgiving ideal for discounts, sales, and more time-sensitive specials that create a sense of urgency for the buyer.   Refine Your Customer Service The importance of customer service for a B2C business can’t be expressed enough. According to a survey conducted by American Express in 2012, two thirds of U.S customers said that they were willing to spend more with a company that they believed provided excellent customer service. The survey also showed that one third of surveyed respondents felt that businesses were paying less attention to customer service than in the past. Now is a good time to review your customer service practices and refine them if necessary. What are the response times for customer emails? Is there a certain website feature that people have been asking for? Conducting follow up surveys is a good way to gauge the health of your customer service, and see where things could use some sprucing up. The holidays are a time where spirits are high and people are gearing up to give and be given to. As technology improves and becomes more widely available, the Internet will continue to play an increasingly important role in the holiday shopping season. Those business owners who stay on top of and act upon trends like mobile usage and cross-channel marketing will see the biggest gains during the holiday season 2013. Continue reading

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