Tag Archives: customer service

DN – Summer Special – 25% Off – Reseller Hosting from $11.24/mo – Unlimited SSLs, RVSiteBuilder & Mo

Posted on June 26, 2018 by Hosting

[B]To be honest, I rather focus on customer service, technical support and making sure our current customers are getting the level of servic… | Read the rest of http://www.webhostingtalk.com/showthread.php?t=1717788&goto=newpost Continue reading →

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Hiring Remote Customer Service Rep / Executive Assistant

Posted on April 26, 2018 by Hosting

GlowHost is looking for a full-time Customer Service Representative / Executive Assistant for a long-term position. To qualify for this pos… | Read the rest of http://www.webhostingtalk.com/showthread.php?t=1708248&goto=newpost Continue reading →

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How to Use AI to Serve Your Customers Better

Posted on July 17, 2017 by Hosting

Among the early benefits of artificial intelligence systems, machine learning and natural language processing have the potential to transform customer service processes that are too often frustrating for customers and expensive for web hosts and service providers. A number of tools are currently available to enable companies to overhaul their… Continue reading →

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Zendesk Launches Zopim Premium Live Chat for Larger Customer Service Teams

Posted on April 16, 2015 by Hosting

Helpdesk platform Zendesk has launched Zopim Premium, a chat service for larger customer service teams, the company announced Thursday. Zendesk acquired Singapore-based chat service Zopim in spring of 2014, and integrated it as a basic chat function. Continue reading →

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Verizon Prepares Enterprise Cloud Customers for Up to 48 Hours of Scheduled Downtime

Posted on January 5, 2015 by Hosting

Verizon is planning to take its enterprise cloud offline next weekend for scheduled maintenance, which a customer service rep said could cause up to 48 hours of downtime and impact VMs, object stores, the Verizon Cloud Console and the API. Continue reading →

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