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Tag Archives: consumer
What is a Domain Extension?
The post What is a Domain Extension? appeared first on HostGator Blog . When the time comes to buy a domain name for your new website or online project, you’re going to have a lot of different things to take into account. Not only do you have to find the perfect domain name for your website or business, but you have to find the right domain name extension, too. This can be difficult, especially when you’re not sure what a domain name extension actually is? Luckily for you, domain name extensions are an easy concept to understand. The most challenging part about domain name extensions is choosing the right one that’ll represent your website in the best light possible. If you have ever asked yourself, “What is a domain extension?” you have come to the right place. Below we cover the ins and outs of domain name extensions, as well as their interesting history, so that you can choose the right one for your new website. What Is a Domain Extension? Domain name extensions are the last part of a domain name . For example, in ‘hostgator.com,’ the domain name extension is .com. You’ll also see domain name extensions referred to as top-level domains (TLDs). These terms will be used interchangeably throughout the post. Your domain name and domain name extension give you a working domain name that your target audience can type into their browsers to access your website. There are a few different types of domain name extensions available: 1. Generic Domain Extensions These are the most common form of domain extension. For a while you could only choose between .com, .org, and .net. But, in recent years the number of generic top-level domains has exploded. Now you’ll find a lot of unique top-level domain names to choose from like .beer, .blog, and more. 2. Sponsored Domain Extensions This style of domain extension is restricted to certain types of organizations and groups. To register this style of TLD you’ll need to satisfy certain requirements and there are restrictions on who can register these domains. Common examples of this are the .aero, .gov, and .edu domain extensions. 3. Generic-Restricted Domain Extensions This type of domain extension is similar to a generic top-level domain, but they are intended for more specific types of websites. When you register this domain extension you’ll typically need to provide a bit more information about your website and it’s intended purpose. Some examples of this TLD include .name and .pro. 4. Country Code Domain Extensions Lastly we have country-code domain extensions. Each country has its own TLD that helps to identify that site as being from a specific country. Common extensions include .co, .uk, and .us. However, these extensions are more flexible and can be used for more than just identifying locations. For example, the domain extension .co is the TLD for Colombia, but it’s also used by businesses and startups the world over. A Brief History of Domain Extensions If you were trying to access a website in the early 1980’s you would have had to type in a long string of numbers known as an IP address . The only way that early computers were able to communicate on this network was by using these numerical IP addresses. Having to type in these strings of numbers was inefficient and a definite hindrance on allowing the web to scale. It was a far cry from the consumer web that has become a routine part of our lives today. Luckily, things have come a long way since then. Thanks to the Domain Name System (DNS), we can now type easy to remember domain names into our web address bars to access whatever website we desire. Instead of having to type in a complicated IP web address, we type in a domain name like ‘ google.com ’ or ‘ hostgator.com .’ Along the same time as the new DNS came into effect, so did domain name extensions. These were used to help classify domain names into specific groups. The first six domain name extensions created were .com, .org, .net, .edu, .gov, and .mil. When these were first created, there were rigid rules about what kind of websites could use these domain name extensions. Today these rules are much more relaxed, and hundreds of different domain name extensions have come into existence. The introduction of domain name extensions made accessing the web much easier. It wasn’t the sole factor that led to the explosion of the internet, but it certainly did help. Up until 2008, there were only around 28 different domain name extensions you could choose between. However, the TLD system changed dramatically when the Internet Corporation for Assigned Names and Numbers (ICANN) allowed anyone with enough money to apply to create their own top-level domain. A lot of massive corporations jumped on this and applied for top-level domain names that could be used in conjunction with their own brand. Think companies like Microsoft, Google, and Amazon. Different Types of Domain Name Extensions Available Today there are thousands of different domain name extensions for you to choose from. Luckily, not all of these will apply to your website, so there’s no need to get overwhelmed in your search for the perfect TLD. Here’s a breakdown of the most common domain name extensions available today that you can use for your new website: .com – This is by far the most popular and commonly used TLD. It was initially created for commercial organizations, but there are no restrictions on who can utilize this extension. .net – This extension is shorthand for the word network and was initially created for companies dealing with networking technologies and internet infrastructure. Today there are no restrictions on who can utilize this domain extension and it’s typically the number one choice after .com. .org – This extension was first created to be used by nonprofits. However, this is no longer enforced and is a common TLD for education-based websites, schools, and more. .co – This is a relatively new extension, but you’ll come across this one a ton in the startup space. It’s become known as the domain name extension that represents a company. There are probably dozens of other domain name extensions that’ll apply to your new website. When you register a domain here at HostGator , you’ll be able to see which domain name extensions are available. For example, here’s a quick look of the available extensions for the domain ‘ bakecookies.com ’: As you can see, our domain extension of choice isn’t available. But there are a variety of other domain extensions we could use instead. However, if the .com for a chosen domain is taken , it’s usually a good idea to just search for a new domain name. At the very least, you’ll want to do your research to ensure that there isn’t an existing website on that domain. Restricted vs. Unrestricted Domain Extensions Even if a domain name extension is available, it doesn’t mean you can purchase it. A lot of domain name extensions are restricted. That means only certain types of companies, organizations, or institutions can use that given TLD. For example, only educational institutions can utilize the .edu domain extensions. The same goes for .mil: only military-related websites can use that domain extension. Likewise, the .gov extensions can only be used by government websites. However, there are still very popular unrestricted domain extensions you can use like .com, .org, and .net. Plus, most new domain extensions like .co, .xyz, and more are available for your use as well. If you’re interested in an entire list of the top domain extensions, Wikipedia has compiled an up to date list . You can also read our blog to see some of the most unique domain extensions that may surprise you. How to Choose the Right Domain Extension For You? With so many different domain name extensions, it can be challenging to choose the right one. The TLD you choose can influence how your visitors will perceive your website. Plus, some are more memorable than others and can end up enhancing or hurting your brand. Here are some best practices to follow when buying a new domain name . The domain extension you choose won’t influence how your site performs at all, but it can change how people perceive your website. For example, ‘ tools.com ’ gives off more authority than the domain ‘ tools.biz ’ or ‘ tools.info .’ As a general rule of thumb, you should try to obtain the .com for your chosen domain , and if that isn’t available, the .net could work. If both of those aren’t available, then you can begin looking for other domain name extensions. However, keep in mind that you’ll want your domain to be memorable . If someone can’t remember your domain name extension, chances are they’re going to try the .com. If this ends up leading to a competitor site, or a blank web page, then you might have lost that visitor forever. Another common rule is to make sure that there are no other websites using the same domain name as yours . Not only could you be infringing on a copyright, but it’ll set you up for a whole host of issues down the road. If you’ve come up with the perfect domain name, but the extension you want isn’t available, then it might be worthwhile spending more time coming up with another domain name. You also have the option of using a novelty domain name extension . For example, if you’re building a website that shows people how to homebrew beer, you could pick up the domain ‘howtobrew.beer.’ But, novelty domain name extensions might be more difficult to remember as well. To sum up, keep the following best practices in mind as you choose your domain extension: Whenever possible, try to go with the .com TLD. Match your TLD with the type of website you’re running. Don’t choose a TLD for a domain that’s already being used. Novelty TLDs can work, but only if they make your domain more memorable. Should You Upgrade to a Unique Domain Extension? Maybe you already have a domain, but you’re thinking about picking up the same domain with a different extension? When your website is picking up steam, it’s a good idea to go ahead and purchase any relevant domain name extensions as this will help to protect your online brand. Then, you can redirect all of your other extensions to your primary domain name. That way, if a visitor types in the wrong domain extension they’ll still end up on your site! Here are the most common reasons for upgrading or purchasing additional domain extensions: Clever domain name. You’ve found a fun TLD and domain combination that you think visitors of your site will enjoy. This can even be used in a marketing campaign and still forward to your primary domain. Target a local market. If you’re a local business, you can pick up a domain extension that’s branded for your local market. For example, ‘drycleaners.la’ for a Los Angeles based dry cleaner. Your ideal extension is now available. Maybe when you first started your site, you went with a .net, and now you have the budget to purchase the .com. You can either migrate your website to the new extension or forward your new domain extension to your existing domain. To strengthen your brand. It’s always a good idea to pick up as many domain extensions as you can that are related to your primary domain. This will prevent competitors from swooping up any related extensions, plus you might be able to pick up additional traffic by forwarding all of your extensions to your primary domain. Choosing Your Domain Extension As you can see, there’s a lot that goes into a simple domain extension. Hopefully, you now have a better idea of why domain extensions are so important and how you can ensure you pick the right extension for your website as you do your domain registration. Choose the wrong domain extension and you’ll detract from your brand as a whole and deter your target audience. But, choose the right TLD and you’re on your way towards a strong and memorable online brand. Use the information in this post to ensure that you always choose the best TLD possible for your new online projects. Remember, just like choosing the right domain name takes a lot of time, so will finding the right domain extension. Your domain and your TLD work together to help create a unique and memorable domain name. For help finding the best web hosting package or domain name for your website, contact HostGator. Find the post on the HostGator Blog Continue reading
Posted in HostGator, Hosting, VodaHost
Tagged budget, consumer, domain-extension, extension, hosting, network, register-domain, tld, vodahost, web hosting, web hosting tips
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How To Convert Organic Traffic Into Loyal Customers
The post How To Convert Organic Traffic Into Loyal Customers appeared first on HostGator Blog . You’re getting quality traffic to your e-commerce store. Now what? As a small business owner, you’re tasked with turning those visitors into customers. It’s up to you to woo consumers into purchasing your latest products. While it may sound difficult, don’t panic. Matt Ackerson , founder of AutoGrow, offers sage advice: “Once you understand that traffic is just like energy or water and you just need to create pathways to direct it where you want it to go, the rest is easy. Don’t make the mistake of over complicating it though. So many business people think success has to be complicated when it doesn’t.” Let’s make the process simple for you and the consumer. Here are five ways to convert your traffic into loyal customers. 1. Write Creative Product Descriptions When it comes to selling products online , storytelling really does matter. It only takes one click for a consumer to exit your site and visit a competitor. You can keep your customers’ attention and sell more items by crafting creative product descriptions. Descriptive text is an opportunity to highlight your products and showcase your brand’s personality. You want the product description to breathe life into the item. To achieve this objective, set the scene for the buyer. You want the shopper to imagine themselves using the product. It’s also helpful to skip the corporate jargon. Aim to use the everyday language of the typical consumer. Online women’s clothing retailer ModCloth uses expressive words to persuade its consumers into purchasing their inventory. Each product description digs into the emotional state of the shopper’s mind. Not only do you learn about the product’s physical dimensions, but you also understand how it will make you feel. When writing product descriptions, focus on turning features into benefits. How will the item improve consumers’ lives? What will the product help them achieve? Dig deep and touch their pain points. Stand out from the competition with unique product descriptions. You’ll appeal to your audience’s imagination and increase their desire for your products. 2. Create a Sense of Urgency With a jam-packed schedule of work assignments and family responsibilities, it’s easy for your consumers to delay buying products at this very moment. That’s why your team must nudge them to the checkout cart sooner than later. Creating a sense of urgency isn’t about causing a state of panic for your audience. Instead, you want to help them make a speedy decision about the products they already want. “Urgency can be blocked by your customers’ minds if you don’t give them specific instructions on how to solve the problem. Rather than giving vague instructions, tell people exactly what to do when the time comes and don’t be afraid to drive them toward specific actions,” says Gregory Ciotti , former senior content marketing manager at Help Scout. A few urgency tactics include adding a countdown clock to your sales page, showing the limited number of items in stock, and offering discounts on abandoned cart items. You may want to spotlight product demand, too. For instance, you can show how many people have already purchased a particular item— using FOMO as a marketing strategy . A small dose of urgency is helpful for getting your customers across the purchasing threshold. Product value mixed with persistence means more sales for your business. 3. Offer Top-Notch Customer Support Research shows that “on average happy customers tell nine people about their experiences with a company.” If you’re delivering superb customer support, that’s an opportunity to generate more revenue for your e-commerce store. While online support varies from the traditional in-person experience, some of the same principles apply. Your purpose is to offer immediate, accurate help with a touch of kindness ( live chat is excellent for this). When speaking with your support reps, consumers should feel special. Begin with a warm-hearted, concerned tone when talking to customers. Your team will want to approach each conversation as if the consumer is talking to a friend, not stranger. Also, it’s important to train your support reps to solve customers’ concerns as quickly as possible. Shoppers respect business efficiency because it doesn’t waste their precious time. BaubleBar values its shoppers and makes offering customer service a priority. The accessories retailer allows customers to email and call their staff members. Plus, the company posts their availability along with the normal response time. And don’t be afraid to apologize to your customers. If you make a mistake, acknowledge your error and continue to provide high-caliber service. Quality service is the key to ensuring casual shoppers turn into loyal customers . Give your audience different support channels to connect with your team. 4. Build an Exclusive Community The desire to belong is part of your consumer’s humanity. In one way or another, we’re all seeking a chance to be part of a specific group, team, or club. Your e-commerce store can satisfy that consumer need by establishing a brand community. “We have an inherent need to be a part of a social community and to feel connected to others. It not only makes us feel secure and comfortable, it inspires us to take action to achieve our desired results as well,” writes entrepreneur Akshay Nanavati . Brand communities take many shapes and forms. There’s the VIP rewards programs with die-hard fans seeking exclusive perks. Or you can develop an advisory panel where consumers can give you insight on their interests and tastes. Fostering a community requires time and patience. You’ll want to create rules and expectations for your consumers. That way, you’re building trust early in the relationship. Go beyond the usual benefits of a community. Ask your brand advocates for their honest feedback in exchange for unique product discounts. And be mindful not to bog down your loyal members with excessive emails and push notifications. Communities ensure regular contact between your business and buyers. Elevate your e-commerce store with brand advocates championing your mission. 5. Present an Irresistible Exit Pop-Up Offer Believe it or not, your consumers aren’t excited to buy your products every time they land on your site. They may visit your store to just do price comparisons, or they might have a few minutes to spare during lunch and occupy their time by browsing your website. While consumer intent may concentrate on another purpose, your goal is to reel shoppers in and persuade them to purchase. And one of the best ways to do so is with exit pop-up offers. An exit popup is a message that appears when a visitor tries to leave your site. It helps your team refocus the consumer’s attention back to your store. This popup is a prime location for you to give visitors a special deal, offer an instant promotion, or add them to a particular email newsletter. Behappy.me knows how to capture the attention of visitors attempting to leave its site. The store offers first-time buyers an extra 10% discount to influence their buying decision. There’s always one last chance to entice your consumers. With exit pop-up offers, you can grab hesitant shoppers who need extra motivation to buy your products. Turning Traffic Into Trust Persuading visitors to become customers isn’t an easy task. However, with a sound strategy and patience, you can get shoppers to the checkout cart. Start with drafting creative product descriptions to get visitors excited about your items. Then, create a sense of urgency with limited-time sales. And always offer five-star customer support to show consumers you truly care. Build trust to convert your traffic into loyal customers. Find the post on the HostGator Blog Continue reading
Posted in HostGator, Hosting, VodaHost
Tagged audience, business, consumer, consumers, customers, hosting, loyal-customers, press-hosting, products, shopper, small-business, team
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5 Ways to Drive Leads to Your Website
The post 5 Ways to Drive Leads to Your Website appeared first on HostGator Blog . Lead generation is an important part of business operations. As a freelancer or small business owner, you want interested buyers to visit your site and learn about your services. It all begins with attracting qualified traffic to your website. It’s not a complicated task, but you will need to invest your time and some resources. Here are five ways to get leads to your site. 1. Boost Organic Search Results Search engines have become the gateway to learning everything you need to know. For consumers, it’s a tool to do quick research on a brand, find a coupon code, or just casually shop for clothes on lunch breaks. Juno reports that 81% of people perform some type of online research before making a large purchase. Therefore, it’s imperative for your business to rank in search results. If not, you risk the competition swiping your leads. Search engine optimization (SEO) centers around knowing the intent of your ideal visitor. What words do they use? What questions do they ask? Google’s Keyword Planner is a valuable resource for conducting your keyword research. You can discover new phrases that match your services and narrow your keyword list to the ones that really matter. Once you’ve nailed down your keywords, you’re ready to write content. Use on-page SEO best practices , like adding the keyword in the header, to earn more leads. Then, tailor your content to keep visitors engaged. 2. Develop Partner Campaigns Partnerships are key to growing your small business. When you connect with partners, you get access to their resources and audience. In return, you can leverage those assets to influence people to check out your site. Co-marketing campaigns help partners bring their expertise to the partnership and gain a mutual benefit. Jyoti Mali , head of digital marketing at TIS India, agrees: “You can set up partnerships with reputed companies to start your co-marketing campaign. This will help the users to know more about your products and services because they will get a wider platform for exploring your offers.” Your campaign doesn’t have to be super complex. You might partner with a business to create a social media video or run an exclusive promotion. If you got the time, you could host an intimate VIP event in your local area, too. Whatever you decide, stick to your goal of driving leads to your business. Make sure all promotional signage includes your website. It’s also a clever idea to capture people’s email addresses to send them future updates. 3. Advertise on Social Media Small businesses operate on tight budgets. You don’t have the luxury to throw money at every marketing idea. Totally understandable. However, most small businesses suffer when they don’t want to spend any money. They constrain their budgets to where there isn’t any room to execute on sound strategies. If you’re willing to step into a growth mindset, your business should consider testing social media advertising. It’ll drive more leads to your site, in addition to spreading brand awareness. Start with the social media platform that your typical buyer uses. Then, determine your weekly or monthly budget. It can be a few hundred dollars. Next, follow the on-screen directions on the platform. For example, Twitter helps you build your ad from start-to-finish with helpful tips along the way. Make sure your ad uses an eye-appealing image and concise copy. Look at how Walmart crafted their Facebook ad below. The graphic is colorful with the logo prominently displayed, and the copy talks directly to the consumer with a coupon. Don’t be afraid to spend your marketing budget. Social media advertising can be effective for your company. 4. Participate in Online Communities The online world serves as a home for people with different interests, ideas, and beliefs. You can literally find a community for anything, from Star Wars’ fan clubs to dog lovers’ support groups. You can tap into these online communities to drive more leads to your site. Megan Biondi , former social media marketing specialist at Blue Fountain Media, highlights the benefits: “Participating in these conversations increases your exposure as well as the odds of engaging with other group members. If you’re focusing on a select few groups to participate in, it’s the most time efficient to participate in groups that get a lot of views, discussions, and traffic.” Before you go spamming everyone with your marketing messages, it’s critical that you join these communities with a genuine interest to bring value to its members. So, don’t talk about your services every time you engage the group. Plus, you’ll want to join communities that fit your business’s purpose. For instance, it’s not cool to push your floral arrangement businesses in a group focused on college basketball. 5. Send Creative Emails Email marketing is one of the hidden gems of small business. Companies usually get bogged down with executing so many other tactics that they forget about their email subscribers. The first step is to continue building your email list . You can add pop-ups to your homepage prompting visitors to give their email addresses in exchange for a discount. Or you can encourage your social media followers to sign up for your weekly newsletter. Next, focus on sending emails with worthwhile content. The message should entice leads to click to learn more. For instance, if you’re a boxing gym owner, you may send a list of the top five tips on how to be a better boxer. You would include two of those tips in the email and have the subscriber go to your website to get the additional three strategies. Blue Apron is creative in their approach to getting leads to their website. In the email below, they offer their subscribers a $40 off coupon and simple instructions on how to get started with their service. Your subscribers are eager to hear from your business. So, dust off your email list to generate more leads. Get More Customers to Your Site Now is the time to craft your lead generation strategy. Bring more leads to your website through organic search, social media advertising, and email marketing. Customers are waiting to buy from your business. Find the post on the HostGator Blog Continue reading
How to Use Facebook Messenger for eCommerce
The post How to Use Facebook Messenger for eCommerce appeared first on HostGator Blog . Facebook Messenger is no longer just an app you can use to message your friends. Now it’s an app where you can chat with your friends and shop at the exact same time. That’s right, Facebook Messenger is also a powerful tool for eCommerce. According to Statista, there are now 1.3 billion monthly active Facebook Messenger users worldwide. That’s a ton of users that you can interact with. But, don’t open Facebook Messenger and start messaging your followers at random, telling them to buy your products. Not only is that time consuming, but it’s also ineffective — and weird. So, how do you use Facebook Messenger successfully to impress your customers and grow your sales? Here’s how to use Facebook Messenger for eCommerce. 1. Convenient Customer Support With the advances in technology we have today, customers are no longer interested in calling your customer service line or waiting hours for you to answer a customer support email. In fact, 12% of Americans rate their number one frustration with customer service as “lack of speed”. They want lightning fast customer service and support, so your business needs to adapt. Luckily, with Facebook Messenger you can provide quick and convenient customer support to consumers around the clock, no matter where they are. But this doesn’t mean you need to be sitting around, Facebook Messenger app open, and answering customer support questions all day, you can use a Facebook Messenger chatbot to handle customer service for you. With a tool like Many Chat , you can easily create a Facebook Messenger chatbot to answer all of your customers’ pressing questions and concerns — without having to touch a line of code. With this tool, not only can users access your customer support right from Facebook, but you can also add a Facebook Messenger Customer Chat window to your eCommerce website . This way, all of your customers will be aware of your convenient customer support option, not just the ones who follow you on Facebook. 2. Generate Leads and Deliver Content Most users that visit your website will not buy anything from you on their first visit. They might be checking out what you have to offer, comparing prices, or reading reviews before they make the decision to purchase. So, instead of risking losing these visitors, take the opportunity to turn them into a lead. A highly effective way to turn consumers into leads is by offering a free gift like a coupon or exclusive content through an email signup optin on your website. But, for those users who would prefer not to get content via email, you can send their content via Facebook Messenger instead. OptinMonster , a powerful lead generation tool for your website, now has a chatbot integration feature that allows you to do just that: Simply connect your OptinMonster account with your ManyChat account and you can drag and drop the Facebook Messenger block right inside your optin form. The users who previously would avoid signing up for your email list have a whole new avenue available to them, giving you more opportunity to generate leads. 3. Personalized Recommendations Personalization is important in eCommerce. In fact, 33% of customers who abandoned a business relationship last year did so because personalization was lacking. Luckily though, you can use Facebook Messenger to enhance personalization for your customers too. By using a chatbot for Facebook Messenger, you can give personalized recommendations to give your customers exactly what they want. That will not only impress them, but boost your sales as well. Take a look at this example from Lego. Their chatbot, named Ralph, can help customers find the perfect products by asking questions such as where they’re located , how old they are, budget, and interests. This added level of personalization will help prime your potential customers for checkout and make their overall shopping experience with your online store a breeze. 4. Offer Easy Checkout What if customers didn’t even have to visit your website to make a purchase? After all, the more options your online store provides for your customers to buy, the more opportunity you have to boost sales. Well, you can make that dream a reality with Facebook Messenger. With Facebook Messenger chatbots you’re not limited to giving users product recommendations; you can actually allow users to browse products and checkout right from the app. This option eliminates steps for the consumer; instead of asking them to visit your site to make the purchase, the checkout button is right there, making them more likely to take action. You can even send abandoned cart messages via Facebook Messenger that include a checkout button. So, no more losing out on potential sales. Consider adding urgency with a message like “Last chance to claim this offer!” to increase conversions even more. Your customers will love having the ability to shop at your online store without ever having to leave the Facebook Messenger app. Boost eCommerce Sales with Facebook Messenger Your target audience is probably on Facebook multiple times throughout the day — aren’t we all? Why shouldn’t your eCommerce business be there too? Don’t miss out on using this powerful social media messaging app for your eCommerce business. When you use Facebook Messenger for your eCommerce business you can increase customer satisfaction, generate a ton more leads, and boost your sales. Plus, it’s easy and affordable too. Start turning your instant messaging conversations into sales today. Find the post on the HostGator Blog Continue reading