Tag Archives: amazon

Managed AWS services

I want to know if any company can provide Managed AWS services without signing up as a MSP partner with Amazon AWS…. | Read the rest of http://www.webhostingtalk.com/showthread.php?t=1733367&goto=newpost Continue reading

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Is iDrive backup a good service?

Looking for a backup solution. I use to have Amazon Drive Unlimited and it got shut down. Should have stayed with Hubic 50TB for the same … | Read the rest of http://www.webhostingtalk.com/showthread.php?t=1729353&goto=newpost Continue reading

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Choosing the Best eCommerce Loyalty Program for Your Online Store

The post Choosing the Best eCommerce Loyalty Program for Your Online Store appeared first on HostGator Blog . eCommerce Loyalty Programs: Why Your Online Store Needs One E-commerce is an easy way for small businesses to reach more customers, as long as you don’t lose them to big players like Amazon and Walmart. Amazon alone took in 44% of the e-commerce in the US in 2017. To compete with major retailers’ selection and price, you probably already know that your online business needs to stand out by offering unique items, expertise in product selection, and excellent service. Another way to appeal to new customers and keep current ones coming back is with an e-commerce loyalty program.     What Can an E-commerce Loyalty Program Do for Your Online Store? We often think of loyalty programs as tools to get customers to come back, but that’s not all a loyalty plan can do. Here are five more benefits to e-commerce loyalty programs.   1. Get new customers on board. Don’t make your customers wait until they’ve spent a certain dollar amount or placed several orders to start getting the benefits of loyalty program membership. Offer your customers an immediate discount or bonus item for joining your loyalty program and they’re more likely to sign on and make a purchase.   2. Collect marketing data. A good loyalty program will provide analytics on your members so you can see which products they prefer, when they buy, how much they spend, and other information you can use to refine your marketing efforts. Smarter offers can lead to more sales and higher order values.   3. Increase the lifetime value of your current customers. With your loyalty program marketing data and targeted offers, your business should be able to not only retain customers but earn more from them. Exclusive product offers, previews, and upsells of related items are easier when you have accurate information and your customers’ trust. That trust is valuable—Invesp found that established customers are 50% more likely to buy a new product from a business than new customers are, and those existing customers spend about 30% more when they buy. 4. Keep your customer acquisition costs in check. By using your digital loyalty program to target offers to your existing customers, you can boost revenue from those shoppers and reduce the amount you need to spend on new-customer acquisition to keep your revenue stream flowing. And when you do look for new customers, your loyalty program data can help you identify target audiences similar to your most loyal and lucrative customers.   5. Win back customers. Sometimes an existing customer just stops shopping with you, and you don’t know why. Rather than write off that customer, you can use your e-commerce loyalty program to craft a custom email offer to bring them back to your store. Think about which of these goals is most important to your business, and take stock of the channels that you use most often to reach current customers and new customers. Depending on your goals and customer habits, you may be able to do well with a straightforward points-for-purchase loyalty program, or you may need a program that includes social media reward options, tiered reward levels, and other advanced features.   Setting Up Your E-commerce Loyalty Program There are several tools you can use to add an e-commerce loyalty program to your online store. Your options will depend on the e-commerce hosting platform you use and your budget as well as your goals and customer habits. Here are a few options to show you what’s available and what you can expect to spend.   WordPress E-commerce Loyalty Program Plugins If you have a WordPress-based store that uses the WooCommerce e-commerce plugin , there are several loyalty program extensions you can choose from.   1. WooCommerce Points and Rewards WooCommerce Points and Rewards lets you set up a points-per-purchase loyalty program with customizable settings for point values and maximum discount amounts. You can make points retroactive for past purchases, use points as incentives for sign-ups and reviews, and more. One one-year subscription for a single site is $129.   2. SUMO SUMO is another option for WordPress/WooCommerce stores. In addition to points for purchases and reviews, SUMO gives you the option to award points for referring new customers, sharing on social media, blogging, commenting, using coupons, and making charitable donations. You can also set points to expire after a certain amount of time. A regular license for a single store costs $49.   3. Beans Beans is a WooCommerce extension that offers more than twenty reward options, including rewards on customer birthdays, social media likes and shares, referrals, and reviews in addition to shopping. Beans also makes it easy to set up time-limited offers for loyalty program members, create custom rewards, and set automatic point balance reminders to encourage customers to visit your store. Unlike SUMO and WooCommerce Points and Rewards, Beans has a tiered pricing structure with five levels ranging from free to customized enterprise plans. The free plan offers rewards for purchases and signups, point redemption for discounts, a welcome email to new members, and a rewards widget and program page. Prices for the other plans range from $348 to $4,788 per year, and each comes with an increased number of reward options and a higher monthly transaction limit.   Magento E-commerce Loyalty Program Extensions Magento has several extensions that work with it, including Loyalty Program by Amasty and programs for Magento 1 and Magento 2 by Aheadworks.   1. Amasty Amasty ‘s program for stores on Magento 1’s Community platform makes it easy to create multiple levels of benefits for your loyalty program members based on their purchase histories, to award free shipping to VIP members, and to create customized promotions. The Community edition is $129.   2. Aheadworks Aheadworks’ Points & Rewards for Magento 1 lets you adjust the rate at which customers earn points for certain actions. It also offers options to award points for uploading user-created videos, answering product questions from other shoppers, and answering polls, along with other reward features for shopping and referrals. Auto-reminders are part of this extension, too. The price for this version is $299. Reward Points for Magento 2 includes pre- and post-sales tax point settings and analytics on spend rates by segment and individual customer. This edition integrates with ConnectPOS to sync customer rewards across your online and in-store channels. The price tag for this Aheadworks extension is $349.   Choosing Your E-commerce Loyalty Program Before you invest in an extension or a loyalty platform subscription, take the time to read the reviews, and double-check that it offers the features you want for your marketing program. Decide if you’ll want to purchase extended customer support as you set up and refine your loyalty program. The better you get at rewarding your customers, the more rewarding your loyalty program will be for your business. Find the post on the HostGator Blog Continue reading

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Finding the Best E-Commerce Marketplaces for Your Online Store

The post Finding the Best E-Commerce Marketplaces for Your Online Store appeared first on HostGator Blog . Why Promote Your Online Store on E-Commerce Marketplaces? A website and an online store are musts for e-commerce, but they’re also only a good start. Industry analysts say small online retailers also need to establish a presence on multiple marketplaces to stay competitive and reach more potential customers. You have more marketplace options than you may realize—and because the marketplace marketplace is so competitive, many marketplaces work hard to make selling, shipping, and marketing easier for their merchants. Why Should You Sell on Multiple E-commerce Marketplaces? Nearly all consumers— 97%, as of June 2017 —search on marketplaces at least some of the time. Avoiding marketplaces means missing out on product searches by virtually all online shoppers. Not only that, but  about a third of shoppers search on marketplaces before heading to a retailer’s own online shop, which means marketplace accounts are marketing tools as well as points of purchase. So signing up your store for one of the big marketplaces like Amazon or eBay should be all you need to do, right? Probably not. The marketplace industry is growing, with new, niche, and international options coming online all the time. For example, Tokyo-based Mercari’s June IPO raised $1.2 billion and it’s planning to expand its current US peer-to-peer market. Limiting yourself to one marketplace limits your exposure to potential buyers. Sticking with big marketplaces also means ignoring smaller marketplaces that may cater better to your audience. And each marketplace has its pros and cons – one may have more visitors overall, while in another your shop has less competition. Your shop doesn’t need to (and couldn’t possibly be) on every marketplace, but being on the right marketplaces for your business is important.   Major E-commerce Marketplaces Here’s a quick rundown of some of the largest and best-known marketplaces along with a few niche options and some peer-to-peer platforms that can also work for certain types of small business.   1. Amazon Marketplace Amazon Marketplace reaches 150 million unique visitors in the US each month, plus more abroad. The marketplace offers businesses who pay a base monthly rate of $39.99 more support and options than individual Amazon sellers receive, like payment processing, geolocation-based offers, and fulfillment.   2. Walmart Marketplace Walmart Marketplace reaches 110 million monthly visitors and only charges referral fees on each sale. Those fees range from 6% for personal computers to 20% for jewelry, with everything else at eight, 12, or 15%. Store owners have to pass Walmart Marketplace’s approval process, which can take up to two weeks.   3. Ebay Ebay had 113 unique US visitors a month in late 2017. Like Amazon, eBay gives individual sellers and businesses a platform for selling. Businesses can choose from a range of monthly plans that include a set number of listings, from a couple hundred (like my tiny resale shop where I offload thrift-store finds) to several thousand. Store subscriptions come with marketing tools, store customization capabilities, and reports.   4. Etsy Etsy , which started as a marketplace for crafters and artisans, reaches some 19 million shoppers. It just announced changes that include new paid plans for shop owners that come with more tools than the free plan. Etsy focuses on handmade goods, vintage, craft supplies, and items manufactured in compliance with the company’s policies. Etsy also connects retail buyers with sellers that have the capacity to produce wholesale lots.   Other US Marketplaces Besides the “big three” marketplaces, you have other options. Japan-based Rakuten runs a US-only marketplace for US sellers that charges monthly fees plus a commission and fee on each sale. Sears runs a marketplace with a similar fee structure. Tech marketplace Newegg operates in 50 countries and offers tiered membership plans, discounted fulfillment help, and promotion tools. Bonanza is a smaller marketplace that excels at getting seller’s wares to rank high in Google search results through careful optimization and helps sellers manage their inventory across marketplaces.   International Marketplaces If your business is already thriving at home, it may be time to look for growth overseas. Depending on demand in foreign markets and your budget for cross-border selling costs, expanding into Latin America and Asia may be doable.   1. MercadoLibre MercadoLibre is the biggest online marketplace in Latin America , and it offers shipping and translation support for merchants outside the region who want to reach its 33 million customers. Approved merchants pay a 16% commission on sales, with no listing fees, but there is a $500 minimum for wire transfers to merchant bank accounts.   2. Alibaba Alibaba is China’s largest operator of online marketplaces, with more than 440 million customers. The company’s Tmall Global platform is open to US merchants who pay commissions on sales plus yearly fees that range from $5,000 to $10,000 depending on the category, so it’s a viable choice only for small businesses with budgets that can accommodate the fees.   Other Marketplace Options There’s not quite a marketplace for every type of product, but there are a lot: For runway designer clothing resale, there’s TheRealReal . For fine jewelry and watches, TrueFacet . Partsmarket is one of several auto parts marketplaces. Reverb caters to musicians looking to buy or sell instruments and gear. Whatever you sell, check to see if there’s an active, specialized marketplace for it.   How to Track All Your E-commerce Marketplaces As you add marketplaces, be sure to track your traffic and sales in each new channel, so you can see which of your new channels is delivering the best results. If your business is very small and you’re only selling on a couple of marketplaces, you may be tempted to try to manually track your sales across all your channels. At best, this is not the highest and best use of your time as a business owner. It’s a shortcut to unhappy shoppers if someone buys the last of an item in your store only to learn that it’s actually out of stock because a customer on another marketplace already snagged it. It’s a better idea to start using multichannel management tools when you set up your marketplace accounts, so your inventory, fulfillment, and shipping are synced from the start. If you’re just adding a couple of marketplaces, your e-commerce service may have plugins available so you can manage everything from your shop dashboard. Another option is a third-party service like ChannelUnity or SellerDynamics that offers integrations among a dozen or more different platforms and marketplaces.   Choosing E-Commerce Marketplace for Your Online Store The bottom line on marketplaces is that they’re where the customers are these days. Research your customers to find out which marketplaces they spend their time on, look into fees and selling requirements, and go meet your audience where they like to shop. Find the post on the HostGator Blog Continue reading

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How to Avoid Shopping Cart Abandonment on Your eCommerce Site

The post How to Avoid Shopping Cart Abandonment on Your eCommerce Site appeared first on HostGator Blog . Shopping Cart Abandonment: The Bane of eCommerce If brick-and-mortar shoppers ditched carts full of stuff the way online shoppers do, most big box store checkout lines would be a deserted, impossible-to-navigate mess. Around 70% of eCommerce shopping carts with products in them are abandoned by shoppers before checkout. Why do shoppers do this, and how can your store make them more likely to buy what they put in their carts?   8 Tips to Reduce Shopping Cart Abandonment Here’s a checklist of improvements that can make more of those loaded carts convert.   1. Invest in a great mobile customer experience. More than half of the web’s traffic comes from mobile devices, and consumers are getting comfortable with shopping on their phones. Or they would, if it were easier. That 70% average figure for cart abandonmen t is for desktop users. For mobile users, the cart abandonment rate is more like 85% . Why? Pop-ups, slow page load times , and requirements to key in lots of personal data—these are all hassles even for desktop shoppers who have a mouse and keyboard and no data plan limits to deal with. For mobile shoppers, those hurdles are often roadblocks. Find out how to make your online store more mobile-friendly .   2. Make your product pages work smarter and harder. Customers who are ready to buy right away tend to search for specific products rather than particular stores. That means when they click on a search result for “alligator dog costume,” they’ll go straight to your product page without ever seeing your homepage. But if all they see on that page is a pup in a gator suit, they make not follow through on their intent to purchase. To build trust and make their decision easier, include a simple summary of your shop’s shipping and return policies, a link to live help, and related products so they can get in, get their gator costume, and get back to their busy lives. Chewy.com does this by promoting a shipping deal high up on its product pages, just below the product photo and price. When users scroll down, they also see a short written description, a horizontal slider gallery of related costumes, reviews, and finally, a customer service number and email link.     3. Make returns easy and free. Customers are more likely to buy if they know they can return it easily. That’s especially true for clothing, shoes, and expensive items like jewelry. Tiffany & Co. tops each page on their mobile site with a note about their “complimentary shipping and returns on all orders.” That reassures customers that they can go ahead and make that splashy gift purchase; if it doesn’t work out, they can always return it. Small store owners sometimes say they can’t afford to offer free returns, but as more e-retailers get on board, sellers who don’t offer free returns will be at a competitive disadvantage. A better approach is to figure out how to adjust your product pricing to factor in the cost of return shipping.   4. Make live support easy and immediate. Sharing your customer service phone number and email addresses is always a good idea, but navigating back and forth on a smartphone between a product screen and a phone call or email is a hassle. If customers have questions about something while they’re shopping on their phones, an on-screen live chat is easier than a phone call and much faster than email, meaning customers are more likely to get the info they need before they leave your site and their cart behind. Pura Vida Bracelets does a good job with live CS chat. Shoppers can tap the chat bubble that floats on product screens to ask questions and get answers.   5. Automatically apply promo codes. Don’t make your shoppers backtrack during checkout or navigate away to an aggregator site looking for coupon codes. That’s how you lose conversions as people get frustrated, get distracted, or find a better deal somewhere else. Instead, try an approach like Vistaprint’s. Mobile shoppers see that the current promo code has been applied to their purchases as soon as they land on the site, with an option to shop with a different promo code also on the landing page. 6. Make checkout ridiculously simple. Give shoppers the option to check out as guests, rather than forcing them to create an account. I can’t count the number of times I’ve been stopped from making a mobile purchase with a new merchant at the mandatory “create an account” step. That’s when I remember that Amazon already has my info and probably also the item I’m trying to buy, so I’m gone. Letting your shoppers validate their identity and pay with a few taps or swipes raises the likelihood of closing the sale. Consider allowing shoppers to sign in with Facebook or importing their PayPal shipping information to save time. Anthropologie’s mobile site, for example, lets shoppers opt into the full mobile checkout process or just go directly to PayPal: 7. Follow up on abandoned carts. A ditched cart doesn’t have to be the end of the story. Sometimes shoppers intend to follow up but get distracted. A reminder and an offer can bring them back. You can do this through ad retargeting, follow-up emails, and Facebook Messenger if you’re using it for customer service. Choose only one method per cart, though, and limit the number of follow-ups per cart. No one wants to be stalked by a garden shed or pelted with multiple emails.   8. Track your results. How will you know if your plan to reduce cart abandonment is working? Metrics! Get a benchmark average for daily or weekly cart abandonments versus completed orders before you begin. Then continue to track those numbers as you make improvements to your site, product pages, policies, support, promo codes, checkout process, and follow-up efforts. Over time, as your store experience gets easier for your customers, you should see fewer deserted carts and higher conversion rates. Find the post on the HostGator Blog Continue reading

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