Monthly Archives: July 2016

Can Pied Piper Really Afford HPE’s Composable Infrastructure?

With Starbucks and Apple logos so common in movies and TV shows that they’re practically unnoticeable, product placement for enterprise technology is the hot marketing challenge of the day. Continue reading

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IBM Tests Secure, Dedicated Clouds for Blockchain

IBM is strengthening its pitch for blockchain transaction technology with a secure cloud environment for blockchain networks that uses dedicated infrastructure for each company. Continue reading

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8 Insights on Investing in Truly Great Customer Service

In his new book, “Hug Your Haters: How to Embrace Complaints and Keep Your Customers”, Jay Baer says that “haters are not your problem…ignoring them is.” I agree! According to an extensive proprietary study, 80 percent of companies surveyed say they deliver outstanding customer service, but only eight percent of… Continue reading

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Microsoft Wins Big in Fight for User Privacy as Irish Search Warrant Found Invalid

Microsoft won a huge victory in the name of user privacy on Thursday as an appeals court has ruled that a federal warrant to seize email from a Microsoft server in Ireland is invalid. Continue reading

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Rackspace AWS Managed Support Gets More Fanatical

The Rackspace support team for AWS has surpassed 300 professional and associate AWS certifications, according to an announcement by the company this week. Continue reading

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